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Props"N"Rotors Privacy Policy

 

Last updated: October 8, 2026

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Props"N"Rotors respects your privacy. This Privacy Policy explains how we collect, use, retain, and share personal information, and how you can contact us about your information.  This policy covers our website, https://www.propsnrotorsmt.com, communications with us, and information collected in connection with our aviation services. Any application we provide is covered only to the extent that the features described below are offered. "Personal information" means information that identifies you or can reasonably be linked to you.

Company: Props"N"Rotors
Mailing address: 619 Juniper Ave, Laurel, MT 59044, United States
Contact form: https://www.propsnrotorsmt.com/contact

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1. Information we collect

 

Information you provide

We may collect your name, email address, telephone number, mailing or service address, aircraft identification, appointment details, and information you include in inquiries, service requests, or other communications.  If account registration is available, we may collect information needed to create and manage your account. If you upload photographs or other files, we may receive the contents of those files and associated metadata. Please provide only information relevant to your request and avoid sending sensitive information through ordinary email or contact forms.

 

Information collected automatically

When you use our website or an application we provide, we may collect technical information such as your IP address, browser type and version, device type, operating system, pages visited, access times, referring pages, and diagnostic information. This information helps us operate the service, troubleshoot problems, and understand how it is used.

 

Camera and photo access

If an application we provide offers camera or photo-library features, it will request permission before accessing them. Information you submit may be stored on your device or processed by us and our service providers to support the feature. You can change these permissions in your device settings.

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2. Cookies and similar technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, record cookie choices, and understand website activity. Cookies are small files stored on your device. Session cookies generally expire when you close your browser; persistent cookies remain until they expire or are deleted.

Depending on the features enabled, these technologies may include:

  • Essential cookies: support functions such as security, authentication, and access to requested features.

  • Preference and consent cookies: remember settings and cookie choices.

  • Analytics technologies: help us understand page visits and website performance, if enabled.

  • Pixels or web beacons: measure activity on pages or communications, if enabled.

Where applicable law requires consent, we will obtain it before using nonessential cookies or similar technologies. You can manage cookies through your browser settings and, if offered, our cookie preference tool. Blocking some cookies may affect website functionality. Withdrawing consent does not affect processing that occurred lawfully before withdrawal.

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3. How we use information

We use personal information, as relevant to your relationship with us, to:

  • Respond to inquiries, prepare quotes, and arrange or provide requested services.

  • Manage customer relationships, accounts if offered, and service communications.

  • Process transactions and maintain appropriate business records.

  • Provide customer support and resolve complaints or disputes.

  • Maintain, secure, troubleshoot, and improve our website and services.

  • Send marketing communications where permitted by law and subject to your choices.

  • Meet legal obligations, prevent fraud, and protect people, property, and legal rights.

  • Evaluate or complete a business transaction, such as a merger or asset sale.

Where applicable law requires a legal basis for processing, we rely on the basis appropriate to the activity, such as performing a contract, complying with legal obligations, legitimate interests where permitted, or your consent. Where consent is required, you may withdraw it by contacting us or using the relevant opt-out mechanism.

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4. How we share information

We may share information with:

  • Service providers: businesses that support our operations, such as website hosting, communications, technical support, and payment processing, to the extent those services are used.

  • Affiliates, if any: related businesses where sharing is necessary for the purposes described in this policy and subject to appropriate privacy protections.

  • Parties to a business transaction: potential or actual purchasers, advisers, or successors in connection with financing, a merger, restructuring, or sale of business assets, subject to applicable law.

  • Authorities and other parties when necessary: to comply with law or valid legal process, investigate wrongdoing, protect safety, or establish, exercise, or defend legal rights.

  • Other parties you authorize: when you direct us to share information or give consent where required.

If we offer public posting features, information you choose to post publicly may be visible to others and redistributed outside our services. Do not include private information in public posts.

The SMS protections in Section 5 apply to mobile information and text-message consent records, including in relation to affiliates and business transactions. 

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Personal information is not sold or shared for cross-context behavioral advertising, used for targeted advertising, or used for profiling that produces legally or similarly significant effects. 

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5. Text-message privacy and choices

If you opt in to text messages from Props"N"Rotors, we may collect your mobile number, the date and method of consent, message contents, and delivery or interaction information made available by our messaging provider.

Messages may include customer support, service or appointment updates, account notifications, authentication or security messages, and promotional offers, depending on the program you select and the consent you provide. Consent to one messaging purpose does not automatically authorize another purpose where separate consent is required. Consent to text messages is not a condition of purchase.

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent records are not shared with third parties for their own use. We may provide this information to service providers solely as needed to operate and deliver our messaging program. Any legally required disclosure is limited to what the law requires.

  • Reply STOP to unsubscribe. You may receive a final confirmation message.

  • Reply HELP for assistance, or contact us at https://www.propsnrotorsmt.com/contact.

  • Message frequency varies. Message and data rates may apply.

  • Carriers are not responsible for delayed or undelivered messages.

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6. Marketing choices

You can unsubscribe from marketing emails using the link in those messages or by contacting us. For texts, follow Section 5. Opting out of marketing does not prevent communications needed to fulfill a service request, process a transaction, or meet a legal obligation, through an appropriate permitted channel.

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7. Retention and deletion

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining required records, complying with legal obligations, resolving disputes, and protecting legal rights.

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Retention period

Account information, duration of the account relationship, plus up to 24 months after closure

Support tickets and correspondence, up to 24 months after the matter closes

Chat transcripts, up to 24 months after collection

Analytics and application usage data, up to 24 months after collection

Server logs, up to 24 months after collection

We may retain information longer when required by law or reasonably necessary for security, fraud prevention, or legal claims. Limited records may also be needed to honor an opt-out. When information is no longer needed, we delete it or de-identify it appropriately. Residual copies may remain in backups until those backups expire under the applicable backup schedule.

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8. Your privacy requests and rights

You may contact us to request access to, correction of, or deletion of your personal information. Depending on where you live and whether a law applies to our business and the relevant processing, you may also have rights to:

  • Confirm whether we process your information and obtain a copy in a usable format.

  • Opt out of certain sales, targeted advertising, or qualifying profiling.

  • Withdraw consent where processing relies on consent.

  • Appeal a denied request or complain to an appropriate regulator.

Submit requests through https://www.propsnrotorsmt.com/contact or write to the mailing address below. Identify your request and provide enough information for us to locate relevant records. Please do not send passwords, full payment-card numbers, or unnecessary identity documents.

We may reasonably verify your identity and, where applicable, an authorized agent's authority before responding. We will respond within the period required by applicable law. Some requests may be limited by legal exceptions, including required recordkeeping and protection of others' rights. If we deny a request, we will explain the reason where required. Where an appeal right applies, contact us through the same channels and state that you are appealing our decision. We will not unlawfully discriminate against you for exercising applicable privacy rights.

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9. Where information is processed

We are based in Montana, United States. Information may be processed where we or our service providers operate, including outside your state or country. Privacy laws in those locations may differ from the laws where you live. Where applicable law requires safeguards for international transfers, we will use the safeguards required for those transfers.

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10. Security

We use reasonable safeguards appropriate to the information we handle to help protect it against unauthorized access, use, alteration, and disclosure. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Where required by law, we will provide notice of a qualifying security breach.

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11. Children's privacy

Our services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided information to us, contact us so we can investigate and take appropriate action, including deletion where required. Where applicable law requires parental consent at a higher age, we will comply with that requirement for consent-based processing.

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12. Third-party websites

Our website may link to websites or services operated by others. Their privacy policies govern their handling of information. Review those policies before providing information to them.

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13. Changes to this policy

We may update this policy as our practices or legal obligations change. We will post the revised policy on this page and update the date above. For material changes, we will provide additional notice and obtain consent where required by applicable law. Any stated future effective date will govern when the revised policy takes effect.

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14. Contact us

For questions, privacy requests, or appeals where available:

Props"N"Rotors
619 Juniper Ave
Laurel, MT 59044, United States
Contact form: https://www.propsnrotorsmt.com/contact
Privacy email: Info@propsnrotorsmt.com
Telephone: (406) 970-9022

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